FAQ

Call or WhatsApp +91 7204439333 with the patient's name, condition, city, and the shift you need. We will suggest the appropriate service level and confirm a caregiver start date, typically within 24 hours.

Same-day care is available in Mangalore depending on caregiver availability at the time of enquiry. WhatsApp us directly with your requirement — do not wait for a callback if the situation is urgent.

Patient name and age, medical condition or diagnosis, city and area, preferred shift (day/night/24-hr), preferred start date, and any specific care instructions from the doctor or hospital discharge summary.

Yes. Many of our bookings are made by family members calling from outside Mangalore on behalf of a parent or relative. Provide the patient's local contact and address and we will coordinate directly.

All caregivers placed by Mahara Home Care complete an internal orientation covering patient handling, hygiene routines, communication with families, and emergency escalation. For nursing assignments, we give preference to GNM or ANM-qualified candidates.

Yes. Please specify your preference when booking. We accommodate gender preferences where possible subject to availability.

We arrange a replacement as quickly as possible — ideally within the same shift or by the start of the next shift. Your care coordinator will notify you immediately if a replacement is needed.

Yes. If the patient or family is uncomfortable with an assigned caregiver, contact your coordinator. We will assess the situation and arrange a change where possible.

A nurse (GNM or ANM qualified) provides clinical care: wound dressing, injections, vital monitoring, and medical procedure support. A caretaker assists with daily living: hygiene, feeding, mobility, and companionship. We help assess which level is appropriate for your situation.

Yes. Our post-natal caregivers assist with newborn bathing, cord care, feeding support, and basic hygiene. For medical concerns with the newborn, a qualified nurse visit can be arranged separately.

Palliative care focuses on comfort and symptom management for patients with serious, chronic, or life-limiting conditions. Our palliative support includes pain-management assistance, personal hygiene, repositioning for bedridden patients, emotional companionship, and coordination with the family and treating physician.

Pricing depends on the type of care (nursing vs. caretaker), shift hours (12-hr or 24-hr), patient condition, and location. Contact us for a quote — we aim to provide a clear cost estimate before confirming any assignment.

We offer four formats: 12-hour day shift (approximately 7 AM to 7 PM), 12-hour night shift (approximately 7 PM to 7 AM), 24-hour care with shift rotation, and short-term recovery care (a few days to a few weeks).

For any medical emergency, call 108 (ambulance) immediately. The caregiver is trained to notify the family coordinator at Mahara Home Care (+91 7204439333) simultaneously. Caregivers are not emergency medical responders — they support the family in coordinating with emergency services.